Steps
Apple Safari and Google Chrome are the support browsers on an Apple Mac that allow certificates to be downloaded. They both store the certificate in a program called Keychain Access which functions as a central store for security information on Apple computers. Please follow the below instructions for how to make a backup from the Keychain Access program.
- To locate “Keychain Access”, navigate to the “Applications Folder” on your hard drive. Go to “Utilities” and double-click the “Keychain Access” program icon. You could also locate it by searching in the “Finder Program” and just double-click its’ icon when you find the program after “Finder” shows it to you.
- In “Keychain Access” we will need to find your certificate by looking under the “Category” section on the lower left and clicking on the “Certificates” option. You may also have a “My Certificates” listed there and may need to look under both. After clicking on either “Certificates” or “My Certificates”, a list of certificates on your computer will appear.
- Your IdenTrust issue will only show your name on it. If you click the arrow to the left, it will show a “key from secure.identrust.com” underneath, if it is the one issued to you by IdenTrust.
- Right click on the “Certificate” icon next to the certificate labeled with your name. Click “Export” to start the process of backing-up the certificate.
- Complete the certificate export making sure to change the name to something more descriptive like IdenTrust Certificate. When prompted for a password, make sure to provide a password you will be able to remember when you need to use the certificate back-up file.
- The .p12 file form is the best to use and it is the default option.
- Also, make sure to save the file to a folder or desktop where it can be easily found or mentally note where it’s being saved (often in Documents).
- At the end you will also need to be able to confirm the login keychain password. This can be the same password you initially set-up to login to your computer but can be something else if you opted to change it or reset it. After successfully confirming that, your certificate back-up will be saved in the location you opted to store it in. We recommend storing a copy somewhere off the computer’s main hard drive for safe keeping.